Quality Control Overview
MSM provides quality management expertise to our customers, whether they are seeking direct quality control support services or simply looking for a service provider that adheres to the highest quality standards. Our goal is to mitigate performance risks and ensure high customer satisfaction.
ISO 9001:2015 Quality Management System
Improve efficiency, customer satisfaction, and quality through repeatable processes, best practices, and metrics analysis that drive continuous improvements, enhance customer trust, reduce waste, and save money.
ISO 20000-1:2018 IT Service Management System
ITIL at the organizational level leveraging best practices for planning, design, transition, delivery, and continuous improvement of IT services—with a strong emphasis on change and configuration management.
CMMI for Development Level 3
A process improvement framework that provides a structured approach and best practices to enhance software development capabilities, leading to improved quality, efficiency, and predictability.
CMMI for Services Level 3
A model that helps organizations implement best practices for service delivery, resulting in improved quality, customer satisfaction, and operational efficiency while reducing cost and minimizing service disruptions.
Security Controls
Customers can have confidence their data and systems are secure with MSM in both the customer and MSM environments. We adhere to industry best practices and provide subject matter expertise in DevSecOps, Zero Trust, hybrid cloud security, STIG implementations, and information security risk assessments.
ISO 27001:2022 Information Security Management System
A risk-based framework and security controls that emphasize confidentiality, integrity, availability, and compliance to help organizations protect information assets and reduce the risk of data breaches and cyberattacks.
CMMC / NIST 800-171
A DoD model and set of best practices designed to enhance the cybersecurity posture of the Defense Industrial Base, ensuring the adequate protection of sensitive information, particularly Controlled Unclassified Information (CUI) and Federal Contract Information (FCI).
DoD Risk Management Framework
A structured process that integrates cybersecurity into the lifecycle of information systems, focusing on comprehensive security and risk management activities.
