Knowledge System Specialist – Associate

Full Job Description

***MUST have an active Secret Clearance (or higher) – NO exceptions***

• Provide support for the creation, testing, migration, documentation, maintenance, and daily operation of Enterprise collaboration capabilities
• Implement, manage, and support Knowledge System (SharePoint) Tools.
• Provide knowledge and support for Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements.
• Utilize new data sources and new BI solutions.
• Must have knowledge in .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required.
• Provide solutions by analyzing business needs and processes; recommending the best methodologies and tools (from approved platforms).
• Identify, log, and logically map organizational data flows and their respective information systems.
• Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks in order to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities.
• Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey’s, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.
• Establish and enforce governance rules.
• Plan and implement monthly SharePoint Power User group meetings and convey information to the team.
• Compile monthly reports on usage and progress of site collection.
• Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required.
• Create, leverage and manage content types, site columns, lookups and templates for re-use in sites.
• Determine and create scalable structure for top level, directorate, division, and branch sites.
• Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.
• Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance.
• Customize and maintain landing page to encourage traffic and user adoption.
• Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint’s current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary.
• Provide end-user support and encourage user adoption.
• Act as Tier 1 support for end-users and site designers.
• Train end-users on basic functionality.
• Direct users to training material and available resources.
• Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs.
• Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files.
• Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities.
• Implement security improvements by assessing usage; evaluating trends; anticipating requirements.
• Recognize quality or security problems by identifying abnormalities; reporting violations.
• Provide accuracy checks for stored data.
• Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements.
• Other related duties as assigned.

Required Technical Skills:

• Must have an active SECRET or higher security clearance
• Must have an active IAT II certification (i.e. Security+)
• Bachelor’s degree in a related field
• 5+ years of relevant experience including SharePoint
• Must have high-level written and verbal communication skills

Environment

• Great benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401k; and more
• Tuition assistance for continuing or career-related education
• Our cultural focus is on people and results – not bureaucracy
• Ample opportunity for career growth – we promote from within
• Leadership takes a constructive interest in every team member’s success
• Work/Life Balance and flexible hours
• Be part of a close-knit team that works and plays together and helps one another succeed
• You will not be micromanaged: plan, prioritize, schedule and be accountable for your own tasks
• Casual workplace
• Open-door policy with all management

**Salary is commensurate with education and experience**